ORDERING HOURS

Orders can be placed or revised at any time. Our catering office is available 24 hours a day, 365 days a year.

RUSH ORDERS

We do our best to accommodate last minute orders. The timeframe considered to be RUSH ORDER depends on the airport being served. For example, orders placed for IAD within three hours of delivery would qualify as RUSH ORDERS. Please see our rush order policies below for details related to your specific airport.

RECIPE REQUESTS and SPECIAL ORDERS

Recipe requests and special orders are welcome. Please allow advanced time for shopping and preparation. Note that these requests require twenty-four hours advanced notice for cancellation.

RUSH ORDER POLICY - IAD, JYO, and HEF

Please note that any order placed within three hours of delivery will be considered to be a RUSH ORDER and cannot be cancelled.

RUSH ORDER POLICY - DCA, CJR, RMN, and OKV

Please note that any order placed within five hours of delivery will be considered to be a RUSH ORDER and cannot be cancelled.

RUSH ORDER POLICY - BWI, ADW, DMW, FDK, MTN, GAI, and ESN

Please note that any order placed within six hours of delivery will be considered to be a RUSH ORDER and cannot be cancelled.

RUSH ORDER POLICY - RIC, CHO

Please note that any order placed within seven hours of delivery will be considered to be a RUSH ORDER and cannot be cancelled.

CANCELLATION POLICY

Merone's Catering requires advanced cancellation notice for all orders. Cancellations received with greater than 48 hours notice will be at no charge. Cancellations received with between 24 - 48 hours notice will be charged for 50% of the total order. Cancellations received with less than 24 hours notice will be charged at 100% of the total order

BILLING

We accept cash, checks, wire transfers and all major credit cards. Accounts are available only with prior credit application and approval, and must keep a valid credit card on file at all times.